Orders since 2021
Blue/Silver/Black Colour/AG-Ref – Check Product Sticker
If you wish to amend a delivery slot or have not received your goods, you can contact DX or ArrowXL via their help pages, as long as you have your tracking details. You can also call them by telephone – all details can be found here:Contact Us | DX Delivery Service (Folding bikes only)
Customer Help and Support (arrowxl.co.uk) (All ‘gold’ product orders)
Please be advised that we do not have direct access to your delivery slot details at #TeamRBF HQ so your quickest way to contact the courier is direct. If you still require further assistance, please email us or contact our logistics partner Pure-Tec via email@example.com with your order details, postcode, tracking reference and issue.